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Delivery & Returns

Delivery
U.K. standard delivery (4-6 working days) is £4.50, U.K. express delivery (2-3 working days) is £9.50 on orders placed before 2pm. Parcels are sent by Royal Mail and must be signed for.

 

Standard Postage to Europe is £12.00 (all countries belonging to the European Union and Andorra, Gibraltar, Iceland, Liechtenstein, Monaco, Norway, Switzerland and The Vatican City). This is sent by Royal Mail International Signed For.

 

Standard Postage to The Rest Of The World is £15. This is sent by Royal Mail International Signed For. Postage and packing costs are refundable except outside of United Kingdom, EU and the rest of the world. Bellieboo, Bitch rabbit ltd  are not responsible for any import duties which may be payable on receipt.

 

We aim to despatch items that we have in stock within 24 hours, (during our sales this may be longer). These normally arrive promptly but please allow 7 to 14 working days for UK deliveries. If you need an order for a specific date we advise you to book our next working day 'sign for' service.

 

Exchange
Wherever possible we are happy to exchange items but cannot always be sure of stock availability. Always obtain proof of postage when returning items for exchange and enclose a note of what you would like us to send you.

 

Returns
If you wish to return an item for refund, please send it back to us [unworn and in a re-saleable condition] within 14 days with the returns form enclosed with your purchase making sure you fill in all the fields. Download a PDF version of our Returns Form (PDF, 72kb), after this time a credit note will be issued. 
Sale items must be returned within 7 days for a refund, after this time we will exchange items or issue a credit note. Refunds will be made within 28 days of the date we receive your returned item. Please obtain proof of postage as we cannot be responsible for things lost in the post. We do not pay postage on returned items unless goods are demonstrably faulty.

 

Our Address and telephone number
Bellieboo (Bitch rabbit ltd), 221 Gipsy Road London SE27 9QY United Kingdom
+44 (0)208 670 0456

 

 


Privacy Policy
This policy sets out our policy on the privacy of the individual. Bellieboo, Bitch rabbit ltd takes your privacy seriously and information will be used in accordance with the Data Protection Act 1998.

 

1.0 - Your consent 
Your use of this web site signifies your consent to us collecting and using personal data about you as specified below in accordance with this policy statement. Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it. 

 

2.0 - How do we collect personal information about you and how is it used? 

2.1 You may provide personal information when communicating with us. 

2.2 You may use our services and give your name and e-mail address to make a comment about our services or web site. 

2.3 If you enter a competition or promotion we will ask your name, address and e-mail address. 

2.4 We may collect information about your tastes and preferences, both when you tell us and by analysis of customer traffic, including using "cookies". 

2.5 It may be that some of the personal information you give us is sensitive personal data within the meaning of the Data Protection Act 1998. Such information ("sensitive information") will only be disclosed with your express consent. 

2.6 It may be that you provide us details of credit or debit cards or bank accounts in making payment to us. Any such information (confidential financial information) will be disclosed only in accordance with the disclosure policy below.
 
2.7 We may use personal information collected about you to help us develop the layout of our website to ensure that our site is as useful and enjoyable as possible.
 
2.8 We may use personal information collected about you to let you know about functions on our web site or changes to our terms and conditions of use.

3.0 - Traffic data 
We may provide aggregate statistics about sales, customers, traffic patterns and information to third parties, but these statistics will not include any information that identifies you.

 
4.0 - Disclosure policy 
We reserve the right to access and disclose individually identifiable information to enable us to comply with applicable laws and lawful government requests to operate its systems and to protect itself or its users.
 
5.0 - How do we protect your information? 
We have strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the terms of the Data Protection Act 1998. This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further.

 

6.0 - What are cookies and how do we deal with them? 
A cookie is a piece of information that is stored on your computer's hard drive. It is normally sent by a web server to you and enables the server to collect information back from your site visit.

 

 

Terms & conditions

NOTICE: Please read these user conditions carefully. They set out the terms under which this website (the website operated by Bellieboo, Bitch rabbit ltd together with the content, search facilities, directory services, downloads, links and other Internet services provided by Bellieboo, Bitch rabbit ltd from time to time) is made available to you. By accessing the website you agree to be bound by these conditions and this agreement shall be governed by and construed in accordance with the laws of England and the parties submit to the jurisdiction of the English courts.

 

1. Personal Details
Any personal details provided by you to us are important and must be true, correct and complete. You agree to notify us immediately of any changes which are relevant. Bellieboo, Bitch rabbit ltd  takes the privacy of its users seriously and uses information given by users only for purposes relating to the aims and ideals of the Company. We may disclose your information to business partners or third party suppliers we engage from time to time to provide services which involve processing data on our behalf, or in accordance with a properly executed court order.

 

2. Our Obligations to You
2.1 We agree to use our reasonable endeavours to maintain Bellieboo web site in a fully operating condition and error free. As we cannot guarantee that the website will always be fully operational or error free we do not accept responsibility for any defects that may exist, or for any costs, loss of profits, loss of data, or consequential losses arising from your use of, or inability to access, the web site.

 

2.2 The web site is provided without any warranties or guarantees unless specifically stated.

 

2.3 We may provide links to other websites or resources. We are unable to accept responsibility for these, neither can we be deemed to have endorsed their content.

 

2.4 We reserve the right to suspend, restrict, or terminate access to the web site for any reason at any time.

 

2.5 While we take such precautions to ensure that any downloads we make available will be virus free we do not warrant that any downloads will be virus free and will not cause interruptions with your computer systems.

 

3. Your Obligation to Us
3.1 You agree that you will only use the website in a manner that is consistent with these user conditions and in such a way as to ensure compliance with all applicable laws and regulations. In particular, you will not use the Bellieboo web site to transmit or post any material which is defamatory, offensive, or of an obscene or menacing character, or which may, in our judgement, cause annoyance, inconvenience or anxiety to any person. 

 

3.2 To the extent to which your use, or the use by any person who may be authorised by you or for whom you are responsible (for example as the parent or guardian of a child) causes loss or damage to any person, you agree to indemnify Bellieboo immediately on demand in relation to any such losses or damages attributable to Bellieboo, Bitch rabbit ltd, including where necessary any legal and administrative, or technical charges that may arise from such use.

 

3.3 Where applicable, you are responsible for maintaining the confidentiality of any username and password which may be assigned to you. As a result, you are fully responsible for all activities which occur under them. You must notify us immediately of any unauthorised use of which you become aware.

 

3.4 You are responsible for obtaining the equipment and paying all telephone charges necessary to access and use the website. You are also responsible for making your own back-up arrangements.

 

3.5  You agree that the material and content contained within or provided by the website is for your personal use only and may not be used for commercial purposes, distributed commercially or cached for commercial purposes without our permission. Your use of the website carries with it no rights in relation to copyright, trademarks or other intellectual property rights of Bellieboo, Bitch rabbit ltd.

 

3.6  You agree not to use the website or the services made available to you on or via the Bellieboo web site in such a way that you cause the whole or part of the web site or such services to be interrupted, damaged, rendered less efficient or in any way impaired.

 

 

4. Purchasing Products
The processing of any order from you of goods and services provided by Bellieboo, Bitch rabbit ltd is subject to the availability of stock. Any order made by you will be confirmed by Bellieboo, Bitch rabbit ltd by email.

 


5. Other Conditions of Use
These user conditions may be amended or extended to include other conditions as required by Bellieboo, Bitchrabbit ltd from time to time. Your continued use of the website following any change shall be deemed acceptance of such change. It is your responsibility to check these user conditions regularly. If you do not agree with any change you must immediately stop using the web site.